Frequently Asked Questions
Find answers to common questions about BizoraPOS. Can't find what you're looking for? Contact us.
Getting Started
How do I download BizoraPOS?
BizoraPOS is available on:
Search for "BizoraPOS" or visit our download page.
Is BizoraPOS free?
BizoraPOS has a **free plan** and a **Pro plan**:
**Free Plan** (forever free):
**Pro Plan** (RWF 15,000/month):
Start free, upgrade when you need more.
How long does setup take?
Most businesses are up and running in **5-10 minutes**:
You can add more products over time. Start with your top sellers.
Do I need internet to use BizoraPOS?
**No!** BizoraPOS works fully offline.
When you connect to internet, everything syncs automatically. Perfect for areas with unreliable internet.
Features
Can I use BizoraPOS on multiple devices?
**Yes!** With the Pro plan, you can:
Free plan is limited to 1 device.
Does BizoraPOS support barcode scanning?
**Yes!** BizoraPOS supports:
You can also print your own barcodes for products that don't have them.
Can I track inventory across multiple locations?
**Yes!** BizoraPOS Pro supports multiple locations:
This feature is available on the Pro plan.
What payment methods does BizoraPOS support?
BizoraPOS supports:
Can I print receipts?
**Yes!** BizoraPOS works with:
You can also skip printing for quick transactions.
EBM & Tax
Is BizoraPOS EBM compliant?
**Yes!** BizoraPOS is fully compliant with Rwanda Revenue Authority (RRA) requirements:
You need RRA credentials to activate EBM features.
How do I set up EBM?
To set up EBM:
See our EBM Integration Guide for detailed steps.
What if I make sales offline? Will they be reported to RRA?
**Yes!** Offline sales are:
**Important**: RRA requires sales to be reported within 48 hours. Make sure to connect to internet regularly.
Data & Security
Is my data safe?
**Yes!** BizoraPOS takes security seriously:
Can I export my data?
**Yes!** You can export:
Go to any report and tap "Export" to download.
What happens if I lose my phone?
Your data is safe:
Make sure you remember your phone number and password!
Can I delete my account?
**Yes!** To delete your account:
All your data will be permanently deleted. Export any data you need first.
Billing & Support
How do I upgrade to Pro?
To upgrade:
You can also upgrade from our website.
Can I cancel my subscription?
**Yes!** You can cancel anytime:
Your data is never deleted. You can upgrade again anytime.
How do I get support?
We offer support through:
Pro plan users get priority support.
Do you offer training?
**Yes!** We offer:
Most users learn in 10-15 minutes - BizoraPOS is designed to be simple!
Still Have Questions?
We're here to help! Reach out to our support team.